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Returns & Exchanges

14-day Return Policy

We proudly stand behind the quality brand names that we sell. If for any reason you are dissatisfied with any item, we will gladly exchange the item or refund you for the original purchase price less a 5% re-stocking fee. The item must be unworn and in its original condition and shipped back to us within 14 days from the date you receive your package. The credit card that was used to make the purchase will be automatically refunded. Please note: Original shipping cost are non-refundable.

= non-returnable

Email Notification: Once your return has been received, the refund will be processed and credited to your original form of payment within 5-10 business days. You will receive an email confirmation at that time.

Need to return just email us: boutique@liciatrades.com or 401.400.CHIC Mon-Fri (9-5 MST)

Policy Control

At Licia Trades, we are committed to selling genuine designer apparel and accessories. Our selections do include but not inclusive to items from clearance centers, store returns and also pre-owned items. All descriptions and photography depict in detail the condition of each item. There are several quality checks on all merchandise before shipment. Some items may be manufacturer closeouts and have their label inked through; this prevents the return of the merchandise to the designer’s retail store for full retail value and will be noted in the description.

We are committed to providing outstanding customer service and we will be happy to assist you anyway possible.

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